Terms of service

 

OVERVIEW

Welcome to ALTEGAORI! The terms “we,” “us,” and “our” refer to ALTEGAORI. ALTEGAORI operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). ALTEGAORI is powered by Shopify, which enables us to provide the Services.

These terms and conditions, together with any policies referenced herein, constitute our “Terms of Service” or “Terms” and describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy, available at:

https://altegaori.myshopify.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or place of residence, or that you have obtained the necessary consent from a parent or legal guardian.

To use the Services, browse our online store, or purchase our products, you may be asked to provide information including your email address, billing information, payment information, and shipping address.

You represent that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, packaging appearance, and other visual details may differ depending on your device, screen settings, production updates, or other factors.

We do not guarantee that the appearance of a product on your screen will precisely match the physical product you receive.

Product descriptions, prices, availability, packaging, and other details may be changed at any time without prior notice. We reserve the right to discontinue products or limit product quantities offered to any person, geographic region, or jurisdiction.

Products must be used only as directed on the packaging and accompanying instructions. Individual experiences and results may vary.

SECTION 3 — ORDERS

When you place an order, you are submitting an offer to purchase. ALTEGAORI reserves the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, product availability, pricing errors, or violations of these Terms.

An order is not accepted until payment has been successfully processed and the order has been confirmed.

Please review your order and shipping information carefully before submitting it. We may be unable to change or cancel an order after fulfillment has begun.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, or phone number provided with the order.

Purchases are subject to our Return and Refund Policy, available at:

https://altegaori.myshopify.com/policies/refund-policy

You represent that products purchased through the Services are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, promotions, and discounts may change without notice. The price charged will be the price displayed when the order is submitted and will appear in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, duties, or other government charges. Any applicable charges will be displayed during checkout when required.

Prices offered through our online store may differ from prices available through Amazon or other third-party marketplaces. Promotions offered through one sales channel might not be available through another sales channel.

You agree to provide accurate and complete purchase, payment, billing, and account information and to update such information when necessary.

You represent that:

  1. The payment information you provide is accurate and complete.

  2. You are authorized to use the selected payment method.

  3. Charges incurred through your order will be honored by your payment provider.

  4. You will pay all charges associated with the accepted order, including applicable taxes and fees.

SECTION 5 — SHIPPING AND DELIVERY

We currently ship to eligible addresses within the United States.

Most orders are expected to be delivered within 3–5 business days after the order is placed. All delivery times are estimates and are not guaranteed.

Additional shipping information is available in our Shipping Policy:

https://altegaori.myshopify.com/policies/shipping-policy

Delivery delays may occur because of carrier disruptions, severe weather, holidays, high order volume, incorrect address information, remote destinations, or other circumstances outside our reasonable control.

If we are unable to ship an order within the promised timeframe, we will provide notice and offer the customer the option to agree to the delay or cancel the unshipped order for a refund when required by applicable law.

Except as otherwise required by applicable law, risk of loss passes to the customer when the order is delivered to the shipping address provided during checkout.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including trademarks, brand names, logos, text, images, graphics, product photographs, videos, audio, designs, layouts, and other content, are owned by or licensed to ALTEGAORI and are protected by applicable intellectual property laws.

These Terms permit you to use the Services only for personal and non-commercial purposes.

Without prior written permission, you may not reproduce, distribute, modify, publish, display, sell, license, create derivative works from, download, store, or transmit material from the Services, except as permitted by applicable law.

Nothing in these Terms grants you a license or ownership right in any trademark, copyright, patent, design, or other intellectual property belonging to ALTEGAORI, Shopify, or another party.

ALTEGAORI names, logos, product names, designs, and slogans may not be used without prior written permission.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools, applications, or services operated by third parties. We do not necessarily monitor or control these third-party tools.

Access to such tools is provided “as is” and “as available,” without warranties, representations, endorsements, or conditions of any kind, to the fullest extent permitted by applicable law.

Your use of optional third-party tools is at your own discretion and risk. You are responsible for reviewing and accepting the terms and policies of the applicable third-party provider.

Any new tools, resources, or features added to the Services will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to websites, products, content, or services operated by third parties.

We are not responsible for reviewing or verifying the accuracy, availability, security, or practices of third-party websites. Accessing a third-party website is at your own discretion.

We are not liable for harm or damages resulting from your use of third-party websites or your purchase or use of third-party products, services, resources, or content.

Please review the terms, policies, and practices of any third party before completing a transaction. Questions or complaints about third-party products and services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ALTEGAORI is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between the customer and ALTEGAORI.

By using the Services, you acknowledge that Shopify is not the seller of products offered by ALTEGAORI and is not responsible for transactions between you and ALTEGAORI, including injury, damage, or loss resulting from products purchased through our store, except to the extent otherwise required by applicable law.

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is handled according to our Privacy Policy:

https://altegaori.myshopify.com/policies/privacy-policy

Certain personal information may also be processed according to Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Because the Services are hosted by Shopify, Shopify processes information relating to your access and use of the Services to provide and improve its services.

Information submitted through the Services may be transmitted to Shopify and other service providers, which may operate in countries other than your country of residence.

Please review our Privacy Policy for more information about how personal information is collected, processed, disclosed, and protected.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, proposals, photographs, videos, or other content (“Feedback”), you grant ALTEGAORI a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes including operating, improving, and promoting the Services.

You represent that:

  1. You own or have the necessary rights to submit the Feedback.

  2. You have disclosed any compensation or incentive received in connection with the Feedback.

  3. Your Feedback complies with these Terms and applicable law.

We are not required to keep Feedback confidential, compensate you for Feedback, or respond to Feedback unless otherwise agreed in writing or required by law.

We may monitor, edit, or remove Feedback that we reasonably determine is unlawful, misleading, threatening, abusive, defamatory, obscene, or in violation of intellectual property rights or these Terms.

You may not use a false email address, impersonate another person, or misrepresent the origin of Feedback. You are responsible for the content and accuracy of Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, or product availability.

We reserve the right to correct errors, update information, and cancel or modify affected orders when reasonably necessary, including after an order has been submitted.

If an order is canceled after payment because of an error or product unavailability, the applicable payment will be refunded.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

  1. For any unlawful, fraudulent, or malicious purpose.

  2. To violate applicable international, federal, state, provincial, or local laws.

  3. To infringe our intellectual property rights or the rights of another party.

  4. To harass, abuse, threaten, defame, discriminate against, or harm another person.

  5. To submit false or misleading information.

  6. To transmit spam, unsolicited promotions, chain letters, or similar communications.

  7. To impersonate another person or organization.

  8. To upload or transmit viruses, malware, or harmful code.

  9. To collect or track another person’s personal information unlawfully.

  10. To interfere with or bypass the security features of the Services.

  11. To reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without authorization.

  12. To scrape, extract, or collect content or data using unauthorized automated or manual methods.

We may suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 — AUTOMATED AGENTS

This section applies to autonomous or semi-autonomous software or services that access, use, or interact with the Services on behalf of a person or organization (“Agents”).

Agents may access the Services only when they accurately identify themselves, comply with applicable technical requirements, and do not bypass security, authorization, access restrictions, CAPTCHAs, robots.txt instructions, or measures intended to control automated access.

We may restrict whether and how Agents access, use, or interact with the Services.

SECTION 15 — TERMINATION

We may suspend or terminate access to all or part of the Services if you violate these Terms, engage in unlawful or fraudulent activity, misuse the Services, or create a security or legal risk.

Termination does not affect obligations or liabilities incurred before the termination date.

Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and privacy.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes.

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions other than those expressly stated by ALTEGAORI or required by applicable law.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not permit the exclusion of certain warranties or consumer rights. In those jurisdictions, these exclusions apply only to the maximum extent permitted by law.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ALTEGAORI and its affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential losses arising from the use of the Services or products purchased through the Services.

This limitation may include lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or another legal theory.

Nothing in these Terms limits liability that cannot lawfully be limited, including any rights or remedies provided by applicable consumer protection laws.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless ALTEGAORI and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, or reasonable legal expenses resulting from:

  1. Your material breach of these Terms.

  2. Your unlawful use of the Services.

  3. Your violation of another party’s rights.

We will provide reasonable notice of an indemnifiable claim and may control its defense and settlement. You agree to reasonably cooperate in the defense of such claims.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.

The remaining provisions will continue to be valid and enforceable.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms and any policies or rules posted through the Services constitute the entire agreement between you and ALTEGAORI regarding your use of the Services and supersede prior agreements or communications concerning the Services.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 — ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent.

We may transfer or assign these Terms and our rights and obligations as part of a merger, acquisition, reorganization, sale of assets, change of service provider, or similar business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any related agreements will be governed by the applicable laws of the jurisdiction in which ALTEGAORI is legally established, without limiting any mandatory consumer protection rights available in the customer’s place of residence.

Any dispute will be handled by a court with lawful jurisdiction over the matter unless the parties agree to another legally permitted resolution method.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not limit or otherwise affect the meaning of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

The most current version of these Terms will be available on this page.

We may update or replace portions of these Terms by posting an updated version through the Services.

When required by applicable law, we will provide notice of material changes. Changes will become effective on the date stated in the notice or when posted if no later date is specified.

Continued use of the Services after an update becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms should be submitted through the Contact page on our website:

https://altegaori.myshopify.com/pages/contact

ALTEGAORI
Website: https://altegaori.myshopify.com